Do case managers need to be registered with the Care Quality Commission (CQC)?

The British Association of Brain Injury Case Managers (BABICM) recommend that all case managers are registered, and certainly those who are involved in the recruitment, training and ongoing supervision of support workers are required to be, even if they are not the named employer of these staff. The Care Standards Act 2000 sets clear minimum standards and codes of practice for organisations working with vulnerable adults and children, to ensure that they are appropriately protected, and that support staff are trained and work in a professional way.

ACM first registered with CQC as a Domiciliary Care Provider in 2004, and have now gone through several routine annual inspections. Whilst the Care Standards Act does not deal specifically with the needs of clients who have suffered Traumatic Brain Injury, we have found that the framework set down by CQC, has been very beneficial in assisting us to strive for best practice in the way that we work with our clients and manage their support workers.

You can look at our latest inspection report (for which we received an "Excellent rating") on the Care Quality Commission website - www.cqc.org.uk