Joanna’s role at ACM is to provide bespoke case management input for adults with brain injuries, cerebral palsy, spinal injuries or other complex disabilities, who require care, support and rehabilitation. This involves:
• Assessment of the clients ongoing case management, care and rehabilitation needs;
• Coordinating services from the statutory and independent sector;
• Commissioning and managing rehabilitation;
• Developing bespoke support packages, which will include recruiting, training and managing support workers;
• Risk assessment and the development of risk management plans.
Joanna has experience of working with clients in the community who have multiple and complex needs, undertaking complex assessments, formulating goals and undertaking treatment. She has experience of working with clients in crisis and in particular with those with mental health conditions and brain injury. She has excellent communication and problem solving skills, and uses these in her case management with clients, their families and employed support teams. Joanna has a positive approach to the management of staff and works closely with the teams to ensure specific care and risk management plans are adhered to.
In her previous roles Joanna worked predominantly in the community with multidisciplinary teams and more recently in the Emergency Assessment Team; this included undertaking urgent assessments and triaging referrals according to need. Joanna had lead responsibility for improving the organisation and governance of Continued Professional Development amongst the therapy staff. She uses her interest in learning and training in the management of therapy and support teams working with her clients, in order to ensure they have the necessary skills to work with the client.
Joanna is a member of BABICM and is HCPC Registered.