Celebrating our Support Workers

A great night of success at the recent Eastern Region Great British Care Awards, celebrating the achievements of our amazing staff – 2 winners and 7 finalists.


Many congratulations to Gary who won the award for Home Care Worker of the Year and Helen who won the Front Line Leaders Award.


Pictured below are Helen, Jane, Angela, Gary, Kayleigh, Harriett, Sonia Collin (Care Co-ordinator at Anglia Case Management) and Linda Sayers (Registered Manager at Anglia Case Management).




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Great British Care Awards finalists


We’re delighted that our Registered Manager Linda Sayers and several of our Support Workers are in the finals of the Eastern Region Great British Care Awards, having been nominated by ACM.  They have all had interviews and now await the decision at the Awards Ceremony on 15th November.

Pictured below are Harriett and Gary who are members of a team of Support Workers, who support one of are younger clients.

We’re really proud of all them all, and its great to see their work formally recognised.

Good luck to them all.


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Congratulations Karen

Many congratulations to Karen Patient who has recently been awarded Advanced Registered Practitioner status with BABICM (the British Association of Brain Injury Case Managers).

As part of her application for Advanced status, Karen had to undergo a peer review assessment and also provide evidence of her experience, expertise and professional development relevant to her practice as a Case Manager.

Karen’s new status brings the number of Anglia Case Management Advanced Registered Practitioners to 11.




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Managing Director at ACM

We are pleased to announce that Sue Stoten has been appointed as the new Managing Director of ACM, commencing from 1st September 2018.  Sue has worked for the company for nearly 20 years, as a brain injury case manager, care expert and most recently as the Acting Clinical Director for Adult Case Management Services.  She has been a member of the senior management team at ACM for the last 10 years, and will already be well known to many referring solicitors, as well as case management colleagues.

Sue takes over this role from the founder of the company, Caroline Ferber, who will be retiring as Managing Director from 31st August.

However, Caroline is not ready to “hang up her briefcase” quite yet, as she intends to continue with her busy expert work case load, and is continuing to accept new instructions as an experienced and well respected TBI care expert.

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Join our case management team!

If you’re an OT, SaLT, Physio or social worker based in London, and are thinking of a career change, why not join us at our “case management information evening” in London on Thursday 10th May in London.   For more details please see our vacancy page, or ring 01359 271900.  Places are limited.


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Following a lengthy and in-depth inspection, that involved interviews with staff, and meetings with clients and their carers, the most recent CQC inspection has judged ACM to be Outstanding.

Linda Sayers, Registered Manager at ACM said “We’re delighted that our service has been judged to be Outstanding.  We’re extremely proud of all we have done, all we are doing and all we will continue to do.”

In the CQC Annual Report 2016/17, only 2% of adult care services had an Outstanding rating, which reinforces our achievement.


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Rehab Provider of the Year 2017

Many congratulations to our Community Rehabilitation team who have been shortlisted in the category Rehab Provider of the Year, at the Eclipse Proclaim Personal Injury Awards 2017. 

The nomination reflects the excellent work of the team – Pam Foreman, Mellisa Alleyne, Ellie Harvey, Laura Jepson, Lauren Mitchell, Gill Webber, Wendy Wilcock, and Karen Wilson.  

Pam, who leads the Rehabilitation team said “I’m so proud of the work that my team do, and its great to be officially recognised for the huge difference we make to our clients’ lives.”

The Awards ceremony is on 29th November, and will be held in Manchester. Rehab Provider

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Harvinder completes ACM’s 2 year PDP

We are delighted to announce that Harvinder Kaur, one of our Case Managers working with Adults, is the first person to complete ACM’s internal 2 year Professional Development Programme (PDP).

The PDP includes facilitated learning, independent study, and self reflection on how to put the theory into practice.  The 12 modules cover a wide range of subjects, including understanding the case manager’s role in the PI litigation process, recruitment, ongoing management of support staff, working with other professionals, Mental Capacity, and safeguarding.  All ACM professional staff join the rolling programme after they have completed their induction and probation period.

Harvinder said “I have found the overall experience to be positive, helpful and beneficial to my development as a case manager”.  Harvinder will soon be completing her BABICM Advanced Practitioner application and developing her career with ACM further.


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Many congratulations to Sonia

Sonia_Collin_smallSonia Collin, ACM’s Care Co-ordinator has recently completed her Level 5 Diploma in Health and Social Care Management.

Sonia works closely with the Registered Manager to support Case Managers to comply fully with all the legislative requirements of care provision, and the recruitment and ongoing employment of directly recruited staff.

A great achievement after a lot of hard work , reflection and self-motivated study.  Many congratulations!



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Congratulations Lis!

After many months of studying, hard work, and exams, Lis Hough has been awarded the Cardiff University Law School Bond Solon Expert Witness certificate.

Many congratulations Lis – very well deserved, and confirmation of your skills as a Care Expert!





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