Care & Support

“B and I think she is a very nice lady. Always does her job well.”

“You’ve done such a fantastic job of securing his trust (not to mention that of his mother) and making sure the full complement of his needs is recognised and – as far as possible – supported. It is certainly not an easy case, and I felt we worked well as a team. I really cannot imagine where he would be, however, without the case management support he has received to date. In my view, this input has been an essential “protective factor” for him in a sea of other risk factors.”

Dr Jody Warner-Rogers, Consultant Paediatric Neuropsychologist and Clinical Psychologist

“She has been excellent to work with. Providing a helpful outlet for any concerns we’ve raised and she has provided words of reassurance when we have needed it the most.”

Father of CYP Client

ACM's experience is that direct recruitment is the most effective way of providing sustainable, high quality care and support. Before recruiting any staff, Case Managers talk to the client and their family to find out what they need, and advise on what they may benefit from.

The support package is developed by the Case Manager alongside the Care Co-Ordinators, and together they are responsible for the recruitment, training, management and supervision of the support workers to ensure the client’s individual needs are met.

ACM's experience is that direct recruitment is the most effective way of providing sustainable, high quality care and support. Before recruiting any staff, Case Managers talk to the client and their family to find out what they need, and advise on what they may benefit from.

ACM are now managing:

Over 250,000 hours of support to our clients each year
Over 70 bespoke support packages to clients
More than 15 24/7 packages of care
Delivering over 300 days of bespoke support worker training per annum

ACM is registered and monitored by the Care Quality Commission and in 2017 was judged to be “Outstanding”.

Call 01359 271900

Call 01359 271900

Care & Support

ACM's experience is that direct recruitment is the most effective way of providing sustainable, high quality care and support. Before recruiting any staff, Case Managers talk to the client and their family to find out what they need, and advise on what they may benefit from.

ACM's experience is that direct recruitment is the most effective way of providing sustainable, high quality care and support. Before recruiting any staff, Case Managers talk to the client and their family to find out what they need, and advise on what they may benefit from.