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  • Home
  • About Us
    • About Us
    • Core Values
    • Privacy Notice
  • Our People
  • Vacancies
  • News
  • Contact Us
Why Choose ACM?
Case Management
Rehabilitation & Manual Handling
Expert Witnesses
Care & Support
Why Choose ACM?
Case Management
Rehabilitation & Manual Handling
Expert Witnesses
Care & Support

Why Choose ACM?

  • Over 20 years experience in providing services to clients with complex disabilities
  • Specialist case management teams working with adults or children
  • Case Managers with expertise in particular areas of disability including brain injury, spinal cord injury, amputation, stroke and orthopaedic injuries
  • Small case loads which allow for a personalised service
  • Duty and on-call Case Managers to cover absence or office closure
  • All clients have clearly defined and measurable goals
  • Proximity to clients ensures a cost effective service
  • Bespoke care and support packages directly recruited for the individual client
  • Rehabilitation provided by neuro-occupational therapists
  • Experience of collaborating with lawyers from the UKs leading personal injury and clinical negligence firms
  • Qualified and experienced staff from a range of professional backgrounds
  • Case Managers are office based and receive on-going support, training and supervision
  • Case Managers are BABICM and CMSUK members
  • A stable and experienced management and staff team
  • CQC registration for both our Care and Support Service and Community Rehabilitation Service
  • We are committed to promoting well being, and protecting clients from harm and abuse.  We have robust measures in place to respond if things go wrong, and have a Safeguarding team.
  • ACM is accredited as an Investor in People

What our clients say

“I have worked with a number of Case Managers from Anglia Case Management since 2010, working with both child and adult clients.  I have always have been impressed by their attention to detail on the cases and a tireless focus in promoting their clients’ wellbeing.”

Dr. Bethanne Willingham, HCPC Registered Clinical Psychologist, Recolo UK Ltd

“Excellent teamwork on P’s case. Thanks all for giving him such amazing support which has ensured he will have compensation to protect him for the future. The whole team did a fantastic job.”

Peregrine Redgrave, Stewarts Law

“They are very easy to work with, quick to respond and fully understand the intricacies of the litigation process which is important when delivering case management alongside a live compensation claim.”

Ruth Booy, Partner, Irwin Mitchell LLP solicitors

“Karen knows me well and can often anticipate my needs.  I value having Karen as my Case Manager.  She is very nice and I like her a lot.”

DW, client

“The Case Manager stepped in, in difficult circumstances, and not only turned around a situation but was able to drive forward very proficient brain injury case management for the client & also worked seamlessly with the medio-legal process”

MPH Solicitors

“I can’t praise her enough, I don’t know what I’d do without her – she keeps me sane! as there have been stressful times. She’s a credit to your company.”

DS, Client’s daughter

“Pam’s approach has been a huge help to me.  She gives me confidence.”

RP, client

“She has made my confidence grow and it is so helpful knowing someone is there.”

SN, Client

“She found me a workplace activity that I feel was over and above.  She always makes me feel happy.”

RP, client

“Me and the kids were able to spend time with S at home for the first time in over 10 years. That is absolutely priceless – especially for the kids.”

Husband of a client with a TBI

“Really knowledgeable and able to identify what would most benefit my husband…very warm and friendly manner which he responded well to”

Mrs D, wife of client

“My client would not have received anything like the settlement she did had it not been for the quality of your report.”

LLB Solicitors, re Expert Witness service

“You have been brilliant.  We both think you are / were superb!”

Mrs D, Client’s wife

“Pam was thoughtful and listened to us for ages.  She was empathic and full of excellent ideas.  I trusted her judgement and expertise.”

Mother of CRS client

“Its refreshing to feel important whilst working in care rather than a disposable figure.”

KD, Support Worker

“We are very pleased with Judith.  She has handled things extremely well and has allowed us to have all the awareness, help and support we need”.

SB, Mother of CYP client

“Their approach has typically been structured and well-organised, with a clear vision and sense of the direction being taken to progress the clients’ rehabilitation.  I have found them to be supportive colleagues, but also able to provide leadership, oversight and accountability in managing the cases.”

Dr. Bethanne Willingham, HCPC Registered Clinical Psychologist, Recolo UK Ltd

“I have used Anglia Case Management company for a number of years.  If I require the services of a case manager I would not hesitate to contact them and found them to be extremely professional, organised and diligent even when dealing with complex cases and sometimes difficult situations.”

Kerry Fifield, Partner, Clarke Willmott LLP

“Great experience so far with ACM.  Employees and management are caring and supportive.  They also have clients best interests at heart.”

FD, Support Worker

“ACM provided the best moving and handling training the team’s ever had”

JL and HT, ACM Team Leader and Support Worker

“Since starting with ACM I have felt extremely well supported and have found every person that I have met and /or spoken to, to be polite and professional.  My line manager and case manager have always gone that “extra mile” to support me in my role and in difficult times, ie covid 19.”

MT, Support Worker

“That was simply the best and most useful training I have undertaken in years.”

Support Worker

“She has done several times what all the King’s horses and men could not!”

SF, client

“She has a good understanding of R’s needs and goes over and beyond to help him.”

VM, Client’s wife

“They are very good, and always help if they can.”

DB, client

“Our family feel very lucky to be working with ACM.  They have never let us down and are always there to help and support us.”

KS, mother of a CYP client

“Their approach to a team & goal based rehabilitation package is second to none. They are very experienced in breaking down barriers of engagement with brain injured clients, ensuring the best possible outcome for my clients and their families.”

Chris Walker, Partner, Scott Rees & Co

“Emma is a wonderful Case Manager.  We are very fortunate to have her working with our family.  She is always professional, kind and caring and nothing is ever too much trouble.”

KS, mother of a CYP client

“Sophie’s help and support has been invaluable to my family and me.  Sophie is an exceptional OT.  I am lucky to have her as one of my support team.  She is a credit to ACM.”

LW, client

“I can honestly say that I have never felt so supported in a job as much as I do with ACM, and I’ve been in care a lot of years!”

LH, Support Worker

“I would like to thank ACM for their professional, approachable and proactive manner …  I always feel supported and never have to wait for replies or feedback.”

RG, Support Worker

“Reports were always detailed and updates provided in a timely manner and the case manager was willing to adapt to the way they worked to suit individual clients.  I have also recommended them to other colleagues.”

Kerry Fifield, Partner, Clarke Willmott LLP

“The team at ACM are professional, efficient and reliable. Lizzie Potter in particular perfects the balance between providing excellent support when required without being too intrusive. This cost effective approach is greatly appreciated by us as a professional Deputy.”

James Berry, Senior Associate, Hodge Jones & Allen Solicitors

“I have never worked for such a supportive company before.”

RA, Support Worker

“ACM is my go to company for case management services.  They are a company which exudes quality.  They have an extensive team of case managers from a variety of professional backgrounds which means there is always someone with the right skill set required to support my clients.”

Ruth Booy, Partner, Irwin Mitchell LLP solicitors

“You’ve done such a fantastic job of securing his trust (not to mention that of his mother) and making sure the full complement of his needs is recognised and – as far as possible – supported.  It is certainly not an easy case, and I felt we worked well as a team.  I really cannot imagine where he would be, however, without the case management support he has received to date.  In my view, this input has been an essential “protective factor” for him in a sea of other risk factors.”

Dr Jody Warner-Rogers, Consultant Paediatric Neuropsychologist and Clinical Psychologist

“I have entrusted ACM for a number of years with a large number  of my most difficult and challenging catastrophically injured clients.  I have found the involvement of ACM has always led to a real and measurable improvement in the quality of lives of my clients and their families.”

Chris Walker, Partner, Scott Rees & Co

“Just thank you. I am not sure you realise what a godsend you are.”

CYP client’s mother

“B and I think she is a very nice lady.  Always does her job well.”

YH, Clients mother

“I feel ACM is a quality employer, that provides an excellent service for its clients and looks after its employees well, in terms of pay, conditions, training etc.”

SW, Support Worker

“She is amazing as an OT.  We have a blissful relationship – she listens, she asks and checks out things with me.”

Jemma, Client

“She has been excellent to work with.  Providing a helpful outlet for any concerns we’ve raised and she has provided words of reassurance when we have needed it the most.”

Father of CYP Client

Ticehurst Yard, Beyton Road, Tostock,
Bury St Edmunds, Suffolk IP30 9PH

T: 01359 271900
F: 01359 271888
E: info@angliacasemanagement.co.uk

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