ACM Registered Manager

We are delighted to announce that Sonia Collin has become ACM’s CQC Registered Manager.  Sonia has been with the company for over 4 years as Care Coordinator and has proved herself to be a great candidate for the role and we all wish her well.

Linda Sayers, who had been Registered Manager for over 12 years remains on the Senior Management Team and continues her role at ACM as Professional Standards Manager.

Advanced BABICM status

Many congratulations to Harvinder Kaur and Vicky Moss who have both been awarded Advanced Registered Practitioner status of the British Association of Brain Injury Case Managers.


As part of the process for accreditation, Harvinder and Vicky had to submit evidence of their knowledge and experience, and undergo a lengthy interview.


The formal recognition of their expertise is well deserved.  Well done to you both.

Leading the ACM Care Expert team

Leading the ACM Care Expert team

We’re pleased to announce that Lis Hough has been appointed as the Care Expert Lead for ACM.

With a professional background in Occupational Therapy, Lis has worked at Anglia Case Management for over 9 years; in addition to her role as a Care Expert and leading the Care Expert team, Lis is also an experienced Case Manager.

Lis said: ’I am excited about my new role, although I have big shoes to fill, taking over from Caroline Ferber.  I am pleased to say Caroline is still part of the ACM Expert team.  Following a period of  training and mentoring, we have expanded our service and we have a team of experts who are able to provide care and rehabilitation reports.  We look forward to receiving new referrals so please do not hesitate to contact me if you have any queries, or just wish to discuss a case.’

Strengthening our case management teams

Annie Lintern and Sarah Moss have joined the Adult Case Management Team.  Annie and Sarah are both Occupational Therapists by background; most recently Annie worked as an OT in the NHS in acute, outpatient and community settings and has extensive experience of working with clients with neurological conditions or complex orthopaedic presentations.  Annie also has specific experience and knowledge of manual handling. Sarah is primarily a Neuro Occupational Therapist, she has worked within Physical Disability and Mental Health Services in the statutory sector, and has considerable experience of working with clients with brain injuries.  Her combined physical disability and mental health experience will be very useful in managing our clients who have a complex presentation.

Zoe Biginton is a nurse who has worked with children with neurological disabilities at both the East Anglian Childrens Hospice and Great Ormond Street Hospital; she has joined our CYP team.

They will all be working with clients in East Anglia and into London.  For further details about Annie, Sarah and Zoe, or any of our Case Managers, please see their individual CVs on the “Our People” page.

A Reverse Advent Calendar

This year ACM took part in a Reverse Advent Calendar in aid of the Gatehouse project, based in Bury St Edmunds.

Staff gave up Christmas traditions such as Secret Santa and Christmas cards, and instead they donated items including essentials such as pasta, rice and soup, toiletries, and also special Christmas treats.   In addition to operating a Foodbank throughout the year, the Gatehouse Christmas project provides hampers to those in need, and also a Christmas lunch in Bury St Edmunds.

Pictured below are Sue Stoten, Jo Forrest, Vic Leever, Eunice Joel, Amanda Bailey, Caroline Houston, Sue Taylor, and Naomi James, with the boxes of donations.

Celebrating our Support Workers

A great night of success at the recent Eastern Region Great British Care Awards, celebrating the achievements of our amazing staff – 2 winners and 7 finalists.

Many congratulations to Gary who won the award for Home Care Worker of the Year and Helen who won the Front Line Leaders Award.

Pictured below are Helen, Jane, Angela, Gary, Kayleigh, Harriett, Sonia Collin (Care Co-ordinator at Anglia Case Management) and Linda Sayers (Registered Manager at Anglia Case Management).